"Help at Your Door"

Outreach Services

Fellowship Housing contracts with Riverbend Community Mental Health, Inc. (Riverbend) to provide Outreach Services to designated individuals living in the community.  Annually, Fellowship Housing and Riverbend negotiate the number of units of service to be provided and referrals are accepted throughout the year. 

The overall purpose of these clinical, medically necessary services is to help the individual build and maintain the skills and supports necessary to achieve their goals despite having a mental illness.  Fellowship Housing staff provide rehabilitative services in natural community environments which helps to reinforce and enhance the person’s ability to successfully manage their symptoms.  These services often have the effect of helping the person avoid hospitalization, and can also increase one’s confidence  and progress toward their recovery.

Outreach Services relate to the goals and objectives on the client’s Individual Service Plan, which they develop with their Riverbend treatment team.  The services are face-to-face interactions in which the service provider uses their clinical judgment and considers his/her knowledge of the client, the manifestations of the client’s mental illness, rehabilitation and treatment interventions, and decides on a certain course of action.

Fellowship Housing’s Outreach Services include:

• Medication Support – which offers support, education, supervision and encouragement to clients around taking medication, which assists them in managing the demands of community living.  The goal is for the client to attain full independence.

• Therapeutic Behavioral Services – which offer support in coping with and/or alleviating symptoms which interfere with the ability to successfully function in the community and can include discussions with a client and/or their supports in an effort to increase the client’s self-management skills such as Activities of Daily Living, budgeting, etc.

• Crisis Management – which is direct assistance to a client that helps them identify and manage a current or potential crisis situation.

Referral Process: 
Riverbend’s case managers complete the Fellowship Housing’s “Outreach Referral Form,” indicating the reason for the referral and the goal(s) for the service.  Fellowship Housing’s Program Services Director reviews each referral and determines if there is capacity to provide the services. 

Fellowship Housing staff complete a Progress Notes for each service provided.  Daily communication between Fellowship Housing and Riverbend clinical staff allows both teams to identify progress made, respond more readily to emerging issues and/or concerns, and track availability for increasing outreach capacity.  

For more information about any of Fellowship Housing's programs, please contact us at 603-225-0977, or by email at info@fellowshiphousing.org.